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CONVERSATIONAL INTELLIGENCE

Enrich every conversation with rich AI insights into what works and what doesn’t

Aviso’s conversational intelligence metrics are designed to help improve internal team alignment, with qualitative and quantitative insights to change specific sales behaviors.

Meeting Effectiveness

Aviso’s SmartTranscription uses Natural Language Processing (NLP) to automatically transcribe minutes of your meeting into meaningful efficiency metrics. Audio markers help highlight each speaker. With Aviso’s meeting recordings, you can
Get insights for internal reviews, customer calls, and prospect interactions
Identify each speaker’s talk-to-listen ratio and shows who’s dominating the conversation
Auto-log sales activities into your CRM including all meetings, emails, call recordings, transcriptions, and contacts.

Sentiment Analysis

Aviso’s sentiment analysis feature provides visual indicators to show how your forecast call truly went and how your customers are actually feeling.
Insights into meetings’ overall tone and positive, neutral, or negative sentiment
Supports purpose-built conversation channels and integrates well with Zoom, Teams, etc.
Identify sentiment change over time and across buying teams

SmartTranscription Keywords + Highlights

Aviso SmartTranscripts and Highlights uses NLP to summarize and find underlying patterns. Aviso uses text and speech analysis, as well as sentiment analysis to give insights into what works best for communication.
Refer back to generated keyword highlights of customer calls, which are searchable and indexed.
Bookmark questions asked and be ready with answers in next calls.
Upload audio and video files from any collaboration tool to get meeting transcripts.

Buyer Intent

A unique aspect of Aviso’s CI involves using our NLP models to identify intent in the subtext of our virtual deal conversations.
Insights into meetings’ overall tone and positive, neutral, or negative sentiment
Supports purpose-built conversation channels and integrates well with Zoom, Teams, etc.
Identify sentiment change over time and across buying teams

Resources

Related Products

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